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Our Policy
Thank you for choosing Regen Skin for your skin care and relaxation needs. To ensure the best experience for all of our clients, we kindly ask that you review and agree to the following terms before booking your appointment with us:
1) Deposits: A 50% non-refundable deposit is required when you book your appointment. This deposit will be deducted from your treatment cost on the day of your appointment. You can also keep the deposit on file for future bookings.
2) Cancellations & changes: if you need to cancel or reschedule, please give us at least 24 hours' notice. Your deposit will be credited to your next appointment. If you cancel within 24 hours, the deposit will be forfeited.
3) Appointment Reminders: You will receive an SMS reminder 2 days before your appointment. Please contact us directly on 0450488829 if you need to reschedule. If we don't hear from you after a follow-up reminder, your appointment will be canceled, and the deposit will be forfeited.
4) Arriving on Time: Please arrive 10 minutes early to ensure your treatment starts on time. If you’re running late, we may need to shorten your treatment time to avoid delays for other clients.
